Web agent configuration

Web agents use WebSocket and HTTPS connections for communication. Web agents do not use JMS.

Introduced with HCL Launch V7.0.0, web agents are more scalable and secure than the previous agent type. The earlier type is called the JMS agent.

Web agents use the WebSocket protocol which is a bi-directional, point-to-point message protocol. WebSocket connections start as HTTPS requests and upgrade to the WebSocket protocol.

In the product user interface, web agents are recognized by the Web designation. On the Agents page, for example, web agents are the Web type.